Your Current Plan
To see your current plan, go to Settings → Account → Subscription. This page shows:- Your active plan name
- Your current billing interval (monthly or annual)
- Premium message usage for the current period
- Your next billing date
- Options to upgrade, change, or cancel
Plans Overview
- Free
- Pro
- Pro 2x
- Plus Ultra
- Business
Free — $0/month, foreverThe Free plan gives you access to ZeroTwo’s core features with daily usage limits. No credit card required.
The Free plan is ideal for occasional users or those evaluating ZeroTwo before committing to a paid tier.
Upgrading Your Plan
1
Open subscription settings
Go to Settings → Account → Subscription.
2
Click Upgrade
Click the Upgrade button or select your desired plan.
3
Choose billing interval
Select monthly or annual billing. Annual billing is typically offered at a discount.
4
Complete payment
Enter your payment details (or confirm your existing payment method) and complete the upgrade flow.
5
Access unlocks immediately
Your new plan limits and features are available right away. You won’t need to log out and back in.
Downgrading Your Plan
1
Open subscription settings
Go to Settings → Account → Subscription.
2
Click Change Plan
Select the lower-tier plan you want to move to.
3
Confirm the downgrade
Review what changes with the lower plan and confirm.
4
Effective at end of billing period
The downgrade takes effect at the end of your current billing period. You retain your current plan’s features until then.
Downgrading to Free removes access to premium models, higher limits, and paid tools. Make sure you’re comfortable with Free plan limits before confirming a downgrade.
Canceling Your Subscription
1
Open subscription settings
Go to Settings → Account → Subscription.
2
Click Cancel
Click Cancel Subscription. You can also cancel via the Stripe Customer Portal.
3
Confirm cancellation
Confirm that you want to cancel.
4
Access continues until end of period
You keep your current plan’s access through the end of the billing period you’ve already paid for. After that, your account moves to the Free plan.
What Happens When You Hit Your Premium Message Limit
On Pro and Pro 2x plans, you have a monthly premium message quota (555 or 1,150 messages respectively). When that quota is reached:- ZeroTwo automatically falls back to a standard model for subsequent messages in that month
- You’ll see a notification indicating you’ve reached your premium message limit
- Your conversations continue uninterrupted — just with a standard model instead of a premium one
- The quota resets at the start of your next billing period
- Continue on standard models — free, still functional, just slower or less capable
- Wait until next month — your premium quota resets automatically
- Upgrade your plan — move to Pro 2x or Plus Ultra for more or unlimited premium messages
Frequently Asked Questions
Can I switch between monthly and annual billing?
Can I switch between monthly and annual billing?
Yes. You can change your billing interval through the Stripe Customer Portal. This typically takes effect at the next billing cycle.
What happens to my data if I cancel?
What happens to my data if I cancel?
Your data remains in your account and you move to the Free plan. Your chats, files, memories, and settings are preserved. Account deletion is separate from subscription cancellation and can be done in Settings → Account → Delete Account.
Can I have both a personal plan and be part of a Business org?
Can I have both a personal plan and be part of a Business org?
If your organization has a Business plan, your org membership gives you unlimited access. You don’t need a separate personal subscription while you’re an active Business org member.
Is there a student or nonprofit discount?
Is there a student or nonprofit discount?
Contact ZeroTwo support at [email protected] to ask about discount programs.