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Resolve issues with tools like web search, code interpreter, and integration permissions.

Tool activation issues

Problem: Tool doesn’t appear or can’t be activatedSolutions:
  • Check your subscription plan includes the tool
  • Verify tool is enabled in Settings → Tools
  • Some tools require additional setup (integrations)
  • Try refreshing the page
Problem: Tool requires permissions you haven’t grantedSolutions:
  1. Review required permissions
  2. Grant necessary access in Settings
  3. For integrations, reconnect and authorize
  4. Check browser doesn’t block popups

Common tool issues

Web search not working:
  • Verify web search is enabled
  • Check internet connection
  • Try rephrasing query
  • See web search guide
Code interpreter errors: Integration failures:
  • Reconnect integration
  • Check API keys/credentials
  • Verify permissions granted
  • See specific integration guides