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ZeroTwo gives you full control over your data. Export everything you’ve created or permanently delete your account and all associated data.

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Exporting your data

Export all your ZeroTwo data for backup, migration, or record-keeping:
1

Navigate to data export

Settings → Account → Data & Privacy → Export Data
2

Select data categories

Choose what to export:
  • ✅ All conversations
  • ✅ Memory data
  • ✅ Files and attachments
  • ✅ Account information
  • ✅ Custom instructions
  • ✅ Assistant configurations
3

Choose format

  • JSON: Machine-readable, complete data
  • Markdown: Human-readable conversations
  • CSV: Spreadsheet-compatible
4

Request export

Click “Create Export”
Large exports may take a few minutes to generate. You’ll receive an email when ready.
5

Download

Download your data archive (link expires after 7 days)

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What’s included in exports

  • All messages and responses
  • Timestamps and metadata
  • Model information
  • Conversation titles and folders
  • Biographical information
  • Project contexts
  • Preferences and patterns
  • Conversation memories
  • Uploaded files and images
  • File metadata
  • Generated content
  • Profile details
  • Settings and preferences
  • Usage statistics
  • Subscription history

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Deleting your account

Account deletion is permanent and irreversible:
  • All conversations permanently deleted
  • All Memory data removed
  • All files and attachments deleted
  • Subscription canceled immediately
  • Username may be released for reuse after 90 days
  • You cannot recover your account after deletion
We strongly recommend exporting your data before deletion.
1

Export your data (recommended)

Create a complete export before proceeding with deletion.
2

Navigate to account deletion

Settings → Account → Delete Account
3

Review what will be deleted

Read the complete list of data that will be permanently removed.
4

Enter confirmation

Type “DELETE MY ACCOUNT” and enter your password.
5

Confirm deletion

Click “Permanently Delete Account”
6

Account deleted

Your account and all data will be permanently deleted within 48 hours.

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Partial data deletion

Delete specific data without closing your account: Delete conversations:
  • Settings → Conversations → Select conversations → Delete
  • Or delete individual conversations from the sidebar
Reset Memory: Delete files:
  • Remove uploaded files from specific conversations
  • Bulk delete from Settings → Files

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Data retention after deletion

After account deletion:
  • Immediately: Account access removed
  • Within 48 hours: All data deleted from active databases
  • Within 30 days: All backups purged
  • Anonymized analytics: May be retained (no personally identifiable information)
  • Legal requirements: Some data may be retained for compliance (e.g., billing records for 7 years)

Privacy and compliance

Data privacy information

Memory management

Manage Memory data

Profile settings

Account management

Subscriptions

Cancel subscription