/admin/members is your central hub for managing who has access to your ZeroTwo org workspace. From here you can invite new members, change roles, remove members, and handle pending invites and join requests.
Only users with the Owner or Admin role can access
/admin/members. Standard Members do not have access to the admin panel.The Three Tabs
The Members panel is organized into three tabs:Inviting Members
Adding a new team member takes about 30 seconds. Once invited, they receive an email with a link to join your org.1
Open the Members panel
Navigate to
/admin/members in your admin panel.2
Click Invite
Click the Invite button in the top-right corner of the Members panel.
3
Enter the member's email
Type the email address of the person you want to invite. This must match the email they’ll use to sign up for or log into ZeroTwo.
4
Select a role
Choose the role for this member: Owner, Admin, or Member. The default is Member. See the roles table below for guidance.
5
Send the invite
Click Send Invite. The invite is created immediately.
6
Invite appears in Pending Invites
The invite shows up in the Pending Invites tab. You can see its status and revoke it from there if needed.
7
Member receives email
ZeroTwo sends the invitee an email with a unique invite link. The link is valid until used or revoked.
8
Member accepts and joins
When they click the invite link, they’re guided through joining the org. Once complete, they move from Pending Invites to Active Users.
Active Users View
The Active Users tab shows all current org members. For each member you can see:- Avatar and name — their display name and profile photo
- Email address — the email associated with their ZeroTwo account
- Role — Owner, Admin, or Member
- Join date — when they joined the org
Roles
ZeroTwo Business uses three roles to control what team members can do in the admin panel:Changing a Member’s Role
1
Open Active Users
Go to
/admin/members → Active Users tab.2
Click the member
Find the member whose role you want to change and click their row or name.
3
Change the role
In the member details panel, select the new role from the dropdown.
4
Save
Click Save (or the change may apply immediately, depending on the UI). The member’s permissions update right away.
Admins can change roles between Admin and Member. Only the Owner can assign the Admin role, and the Owner role cannot be assigned through the UI — it requires contacting support.
Removing a Member
1
Find the member
Go to
/admin/members → Active Users tab and click the member you want to remove.2
Click Remove
Click the Remove button in their details panel.
3
Confirm
A confirmation dialog appears. Confirm the removal to proceed.
4
Access is revoked immediately
The member loses org workspace access the moment you confirm. They cannot access the admin panel, org-shared features, or any org-specific context.
The Owner cannot be removed by Admins or other members. Ownership transfer currently requires contacting ZeroTwo support.
Managing Pending Invites
The Pending Invites tab shows all invites that have been sent but not yet accepted.- View invite status — see who you’ve invited and when
- Revoke an invite — click the invite → Revoke. The invite link becomes immediately invalid. The recipient will not be able to join using the old link.
Join Requests
If your org has join requests enabled, the Join Requests tab shows users who have requested access. From there you can approve or deny each request, and assign a role upon approval.Best Practices
- Audit your member list regularly — remove former employees promptly to prevent unauthorized access
- Use the least-privilege role — most team members should be Members, not Admins
- Match seats to active members — after removing members, update your seat count in
/admin/billingto avoid overpaying - Communicate before removing — let members know in advance when their access will be revoked so they can save any personal work