> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zerotwo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans, Pricing & Seats

> Understand Business plan pricing, seat-based billing, and how to manage your team's seats.

The ZeroTwo Business plan uses seat-based pricing — you pay for each team member who has access to your org workspace. This page explains how seats work, how billing is calculated, and how to manage your subscription.

## What's Included in Business

The Business plan gives every org member unlimited access to ZeroTwo's full feature set, plus the organizational layer for team management:

<CardGroup cols={2}>
  <Card title="Unlimited Premium Messages" icon="check-circle">
    No monthly message cap. Every org member can send as many premium messages as they need — no fallback to standard models.
  </Card>

  <Card title="All Tools Unlocked" icon="check-circle">
    Web search, image generation, deep research, code execution, file analysis, and all future tools — fully available to every member.
  </Card>

  <Card title="Org Workspace & Admin Panel" icon="building">
    Admin panel at `/admin` with member management, billing, org settings, and app controls. Only available on Business.
  </Card>

  <Card title="Per-Seat Billing" icon="credit-card">
    Pay only for the seats you use. Add seats as you hire, remove seats when team members leave.
  </Card>
</CardGroup>

## Seat-Based Pricing

A **seat** corresponds to one team member with access to your ZeroTwo org workspace. Every active member occupies one seat.

* Pricing is charged **per seat per month** (or annually)
* See current rates at [zerotwo.ai/pricing](https://zerotwo.ai/pricing)
* Volume discounts may be available for large teams — contact support to discuss

<Info>
  Pricing is subject to change. Always check [zerotwo.ai/pricing](https://zerotwo.ai/pricing) for the most current rates.
</Info>

## Billing Intervals

You can bill monthly or annually:

| Interval | Description                                                  | Best For                                         |
| -------- | ------------------------------------------------------------ | ------------------------------------------------ |
| Monthly  | Pay month-to-month. Flexible — add/remove seats at any time. | Teams with variable headcount or short-term use  |
| Annual   | Pay for the year upfront. Typically discounted vs. monthly.  | Established teams committed to ZeroTwo long-term |

You choose your billing interval during Business signup. To change intervals, go to `/admin/billing` → Manage Subscription → Stripe Customer Portal.

## 14-Day Free Trial

New Business accounts receive a **14-day free trial** with full access to all Business features:

* Card on file is required to start the trial
* Full access during the entire trial period — no feature restrictions
* You will not be charged until the trial ends
* Cancel before the trial ends to avoid any charges
* After the trial, billing begins on your selected interval

<Warning>
  If you do not cancel before the trial period ends, your card on file will be charged for the first billing period. Set a reminder if you want to evaluate without committing.
</Warning>

## Adding Seats

When you bring on new team members, you'll need to add seats before or when you invite them.

<Steps>
  <Step title="Go to billing">
    Navigate to `/admin/billing` in your admin panel.
  </Step>

  <Step title="Open seat management">
    Click **Manage Seats** to open the Stripe Customer Portal in a new tab.
  </Step>

  <Step title="Add seats">
    In the Stripe portal, increase your seat quantity. Confirm the change.
  </Step>

  <Step title="Proration">
    New seats added mid-cycle are **prorated** — you pay only for the remaining days in the current billing period.
  </Step>
</Steps>

## Removing Seats

When team members leave or you need to reduce costs, you can remove seats.

<Steps>
  <Step title="Remove the member first">
    Before removing a seat, go to `/admin/members` and remove the team member. This revokes their org access immediately.
  </Step>

  <Step title="Go to billing">
    Navigate to `/admin/billing` and click **Manage Seats**.
  </Step>

  <Step title="Reduce seat count">
    In the Stripe Customer Portal, decrease your seat quantity and confirm.
  </Step>

  <Step title="Billing cycle timing">
    Seat reductions take effect at the **end of the current billing cycle**. You will not receive a refund for unused partial periods.
  </Step>
</Steps>

## Subscription Status Overview

Your subscription dashboard at `/admin/billing` shows:

| Field             | Description                                   |
| ----------------- | --------------------------------------------- |
| Plan              | Business                                      |
| Billing interval  | Monthly or Annual                             |
| Seats used        | Number of active members in your org          |
| Total seats       | Number of seats you're currently paying for   |
| Next billing date | When your next invoice will be charged        |
| Credit usage      | Visual meter showing usage relative to limits |

## Managing Your Subscription

For full subscription management, click **Manage Subscription** in `/admin/billing`. This opens the Stripe Customer Portal where you can:

* Update your payment method
* View and download past invoices
* Change your billing interval (monthly ↔ annual)
* Add or remove seats
* Cancel your subscription

## Frequently Asked Questions

<Accordion title="What happens if I have more members than seats?">
  ZeroTwo will prompt you to add more seats before you can invite additional members. You cannot have more active members than paid seats.
</Accordion>

<Accordion title="Can I mix monthly and annual seats?">
  No. Your entire subscription is on one billing interval — either all monthly or all annual. To change intervals, go through the Stripe Customer Portal.
</Accordion>

<Accordion title="Is there a minimum seat count?">
  Check [zerotwo.ai/pricing](https://zerotwo.ai/pricing) for current minimums. Typically, Business plans start at a small minimum seat count.
</Accordion>

<Accordion title="What happens to member data if I cancel?">
  Members lose org workspace access when the subscription ends. Their individual conversation data persists in their personal account. Org-level data is subject to ZeroTwo's data retention policy.
</Accordion>

<Accordion title="Are there volume discounts?">
  Volume discounts may be available for larger teams. Contact ZeroTwo support to discuss pricing for teams above a certain size.
</Accordion>