> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zerotwo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscriptions & Plans

> Understand ZeroTwo's plans, upgrade or downgrade your subscription, and manage your billing.

Your ZeroTwo subscription plan determines which features, models, and usage limits you have access to. This page covers all available plans, how to manage your subscription, and what happens at key plan transitions.

## Your Current Plan

To see your current plan, go to **Settings → Account → Subscription**. This page shows:

* Your active plan name
* Your current billing interval (monthly or annual)
* Premium message usage for the current period
* Your next billing date
* Options to upgrade, change, or cancel

## Plans Overview

<Tabs>
  <Tab title="Free">
    **Free — \$0/month, forever**

    The Free plan gives you access to ZeroTwo's core features with daily usage limits. No credit card required.

    | Feature           | Limit                |
    | ----------------- | -------------------- |
    | Premium messages  | 20 per day           |
    | Projects          | 1                    |
    | Web searches      | 1 per day            |
    | Image generations | 1 per day            |
    | Deep research     | 1 per day            |
    | Memory entries    | 5 max                |
    | Files per request | 1                    |
    | Models            | Standard models only |

    The Free plan is ideal for occasional users or those evaluating ZeroTwo before committing to a paid tier.
  </Tab>

  <Tab title="Pro">
    **Pro — monthly or annual billing**

    Pro unlocks premium models and raises your limits substantially for regular users.

    | Feature           | Limit              |
    | ----------------- | ------------------ |
    | Premium messages  | 555 per month      |
    | Projects          | Unlimited          |
    | Web searches      | Higher limits      |
    | Image generations | Higher limits      |
    | Deep research     | Higher limits      |
    | Memory entries    | Higher limits      |
    | Files per request | Higher limits      |
    | Models            | All premium models |
    | Tools             | All tools unlocked |

    Pro is best for professionals who use ZeroTwo regularly and need access to the best models and full tool suite.
  </Tab>

  <Tab title="Pro 2x">
    **Pro 2x — monthly or annual billing**

    Pro 2x doubles the premium message allowance compared to Pro. Everything else is identical to Pro.

    | Feature          | Limit              |
    | ---------------- | ------------------ |
    | Premium messages | 1,150 per month    |
    | Projects         | Unlimited          |
    | Models           | All premium models |
    | Tools            | All tools unlocked |
    | All other limits | Same as Pro        |

    Pro 2x is for power users who regularly exceed Pro's 555-message monthly limit.
  </Tab>

  <Tab title="Plus Ultra">
    **Plus Ultra — monthly or annual billing**

    Plus Ultra removes the premium message cap entirely. Use ZeroTwo as much as you need without worrying about running out.

    | Feature          | Limit              |
    | ---------------- | ------------------ |
    | Premium messages | Unlimited          |
    | Projects         | Unlimited          |
    | Models           | All premium models |
    | Tools            | All tools unlocked |
    | All limits       | Highest available  |

    Plus Ultra is for heavy users, teams relying on ZeroTwo as a primary workflow tool, and anyone who needs truly unlimited access.
  </Tab>

  <Tab title="Business">
    **Business — per-seat pricing, monthly or annual**

    Business includes everything in Plus Ultra for every member of your organization, plus a full team workspace with admin management.

    | Feature          | Limit                                                  |
    | ---------------- | ------------------------------------------------------ |
    | Premium messages | Unlimited (per member)                                 |
    | Models           | All premium models                                     |
    | Tools            | All tools unlocked                                     |
    | Members          | Per-seat pricing                                       |
    | Admin panel      | `/admin` with full controls                            |
    | Org features     | Member management, billing, app controls, org settings |
    | Trial            | 14-day free trial                                      |

    Business is for teams, agencies, and companies that need shared AI access with centralized billing and admin oversight.

    [Learn more about the Business workspace →](/workspaces/business/overview)
  </Tab>
</Tabs>

## Upgrading Your Plan

<Steps>
  <Step title="Open subscription settings">
    Go to **Settings → Account → Subscription**.
  </Step>

  <Step title="Click Upgrade">
    Click the **Upgrade** button or select your desired plan.
  </Step>

  <Step title="Choose billing interval">
    Select monthly or annual billing. Annual billing is typically offered at a discount.
  </Step>

  <Step title="Complete payment">
    Enter your payment details (or confirm your existing payment method) and complete the upgrade flow.
  </Step>

  <Step title="Access unlocks immediately">
    Your new plan limits and features are available right away. You won't need to log out and back in.
  </Step>
</Steps>

## Downgrading Your Plan

<Steps>
  <Step title="Open subscription settings">
    Go to **Settings → Account → Subscription**.
  </Step>

  <Step title="Click Change Plan">
    Select the lower-tier plan you want to move to.
  </Step>

  <Step title="Confirm the downgrade">
    Review what changes with the lower plan and confirm.
  </Step>

  <Step title="Effective at end of billing period">
    The downgrade takes effect at the **end of your current billing period**. You retain your current plan's features until then.
  </Step>
</Steps>

<Note>
  Downgrading to Free removes access to premium models, higher limits, and paid tools. Make sure you're comfortable with Free plan limits before confirming a downgrade.
</Note>

## Canceling Your Subscription

<Steps>
  <Step title="Open subscription settings">
    Go to **Settings → Account → Subscription**.
  </Step>

  <Step title="Click Cancel">
    Click **Cancel Subscription**. You can also cancel via the Stripe Customer Portal.
  </Step>

  <Step title="Confirm cancellation">
    Confirm that you want to cancel.
  </Step>

  <Step title="Access continues until end of period">
    You keep your current plan's access through the end of the billing period you've already paid for. After that, your account moves to the Free plan.
  </Step>
</Steps>

## What Happens When You Hit Your Premium Message Limit

On Pro and Pro 2x plans, you have a monthly premium message quota (555 or 1,150 messages respectively). When that quota is reached:

* ZeroTwo **automatically falls back to a standard model** for subsequent messages in that month
* You'll see a notification indicating you've reached your premium message limit
* Your conversations continue uninterrupted — just with a standard model instead of a premium one
* The quota resets at the start of your next billing period

**Your options when you hit the limit:**

1. **Continue on standard models** — free, still functional, just slower or less capable
2. **Wait until next month** — your premium quota resets automatically
3. **Upgrade your plan** — move to Pro 2x or Plus Ultra for more or unlimited premium messages

<Tip>
  Check your premium message usage in **Settings → Account → Subscription** before upgrading. If you consistently use all 555 messages by mid-month, Pro 2x or Plus Ultra is likely worth it. If you rarely hit the limit, upgrading may not be necessary.
</Tip>

## Frequently Asked Questions

<Accordion title="Do unused premium messages roll over?">
  No. Premium message quotas reset at the start of each billing period. Unused messages do not carry over.
</Accordion>

<Accordion title="Can I switch between monthly and annual billing?">
  Yes. You can change your billing interval through the Stripe Customer Portal. This typically takes effect at the next billing cycle.
</Accordion>

<Accordion title="What happens to my data if I cancel?">
  Your data remains in your account and you move to the Free plan. Your chats, files, memories, and settings are preserved. Account deletion is separate from subscription cancellation and can be done in Settings → Account → Delete Account.
</Accordion>

<Accordion title="Can I have both a personal plan and be part of a Business org?">
  If your organization has a Business plan, your org membership gives you unlimited access. You don't need a separate personal subscription while you're an active Business org member.
</Accordion>

<Accordion title="Is there a student or nonprofit discount?">
  Contact ZeroTwo support at [reed@zerotwo.ai](mailto:reed@zerotwo.ai) to ask about discount programs.
</Accordion>