> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zerotwo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Profile and Login

> Manage your ZeroTwo account profile, login credentials, and account settings

Your ZeroTwo account profile contains your personal information, preferences, and authentication settings. Manage your profile to customize your experience.

## Accessing your profile

<Steps>
  <Step title="Open settings">
    Click your profile icon or navigate to Settings in ZeroTwo.
  </Step>

  <Step title="Select Account">
    Choose the Account or Profile section to view and edit your information.
  </Step>
</Steps>

## Profile information

### Basic information

<ResponseField name="Display name" type="string">
  Your name as it appears in ZeroTwo and to team members
</ResponseField>

<ResponseField name="Email address" type="string">
  Primary email for account access and notifications
</ResponseField>

<ResponseField name="Username" type="string">
  Unique identifier for your account (if applicable)
</ResponseField>

<ResponseField name="Profile picture" type="image">
  Avatar or profile photo visible to team members
</ResponseField>

### Updating your profile

```text theme={null}
1. Navigate to Settings → Account → Profile
2. Click "Edit Profile" or the edit icon
3. Update your information
4. Click "Save Changes"
```

<Check>
  Profile changes are reflected immediately across ZeroTwo.
</Check>

## Login methods

ZeroTwo supports multiple authentication methods:

<Tabs>
  <Tab title="Email and Password">
    Traditional email/password authentication:

    * Secure password requirements (minimum 8 characters, mixed case, numbers)
    * Password reset via email
    * Account recovery options

    **Changing your password:**

    1. Settings → Account → Security
    2. Click "Change Password"
    3. Enter current password
    4. Enter and confirm new password
    5. Save changes
  </Tab>

  <Tab title="Social login">
    Sign in with third-party providers:

    * Google
    * GitHub
    * Microsoft

    **Linking accounts:**

    1. Settings → Account → Connected Accounts
    2. Click "Link" next to the provider
    3. Authorize the connection
    4. Account is now linked
  </Tab>

  <Tab title="SSO (Enterprise)">
    Enterprise Single Sign-On:

    Available on Enterprise plans for organization-wide authentication.

    See [2FA and SSO](/account/2fa-and-sso) for details.
  </Tab>
</Tabs>

## Account recovery

If you forget your password:

<Steps>
  <Step title="Click 'Forgot Password'">
    On the login page, click the "Forgot Password" link.
  </Step>

  <Step title="Enter email">
    Provide the email address associated with your account.
  </Step>

  <Step title="Check email">
    You'll receive a password reset link (check spam if not received within 5 minutes).
  </Step>

  <Step title="Reset password">
    Click the link and create a new password.
  </Step>

  <Step title="Log in">
    <Check>
      Use your new password to access your account.
    </Check>
  </Step>
</Steps>

<Warning>
  Password reset links expire after 24 hours. Request a new link if yours has expired.
</Warning>

## Email notifications

Control what emails you receive from ZeroTwo:

<AccordionGroup>
  <Accordion title="Essential notifications">
    **Cannot be disabled** (required for account security):

    * Password resets
    * Security alerts
    * Account changes
    * Subscription updates
  </Accordion>

  <Accordion title="Product updates">
    **Optional**:

    * New feature announcements
    * Product improvements
    * Tips and best practices

    Manage in: Settings → Notifications → Product Updates
  </Accordion>

  <Accordion title="Marketing emails">
    **Optional**:

    * Newsletters
    * Case studies
    * Event invitations

    Manage in: Settings → Notifications → Marketing
  </Accordion>
</AccordionGroup>

## Session management

View and manage active sessions:

```text theme={null}
Settings → Account → Active Sessions
```

**Each session shows:**

* Device and browser
* Location (approximate)
* IP address
* Last activity
* Login time

**Actions:**

* **Revoke**: End a specific session
* **Revoke All Others**: Log out all devices except current one

<Tip>
  Regularly review active sessions for security. Revoke any unfamiliar sessions immediately.
</Tip>

## Account deletion

To permanently delete your account:

<Warning>
  **Account deletion is permanent and irreversible:**

  * All conversations and data will be deleted
  * Subscriptions will be canceled
  * Username may be released for reuse
  * You cannot recover your account after deletion

  Export your data before deleting if you might need it later.
</Warning>

<Steps>
  <Step title="Navigate to settings">
    Settings → Account → Delete Account
  </Step>

  <Step title="Review implications">
    Read the warnings and understand what will be deleted.
  </Step>

  <Step title="Export data (optional)">
    Export your data if you want to keep it.
  </Step>

  <Step title="Confirm deletion">
    Type the confirmation phrase and enter your password.
  </Step>

  <Step title="Account deleted">
    Your account and all data will be permanently deleted within 48 hours.
  </Step>
</Steps>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Can't log in">
    **Solutions:**

    * Verify email and password are correct
    * Check caps lock is off
    * Try password reset if you've forgotten it
    * Clear browser cache and cookies
    * Try a different browser or incognito mode
    * Check if account is locked (multiple failed attempts)
  </Accordion>

  <Accordion title="Not receiving emails">
    **Solutions:**

    * Check spam/junk folder
    * Verify email address is correct in settings
    * Add zerotwo.ai to your email whitelist
    * Check email provider isn't blocking automated emails
    * Try a different email address if issues persist
  </Accordion>

  <Accordion title="Profile changes not saving">
    **Solutions:**

    * Ensure all required fields are filled
    * Check internet connection
    * Try refreshing the page
    * Clear browser cache
    * Try a different browser
    * Contact support if issue persists
  </Accordion>
</AccordionGroup>

## Privacy and data

Your profile information is:

* Stored securely and encrypted
* Not shared with third parties
* Visible only to you and your team members (in shared workspaces)
* Can be exported or deleted at any time

See [Data and Compliance](/privacy/data-and-compliance) for complete privacy information.

## Related pages

<CardGroup cols={2}>
  <Card title="2FA and SSO" icon="shield" href="/account/2fa-and-sso">
    Enhanced security options
  </Card>

  <Card title="Subscriptions" icon="credit-card" href="/account/subscriptions">
    Manage your plan
  </Card>

  <Card title="Data export" icon="download" href="/account/data-export-and-deletion">
    Export your data
  </Card>

  <Card title="Privacy" icon="lock" href="/privacy/data-and-compliance">
    Data privacy information
  </Card>
</CardGroup>