> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zerotwo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Data Export and Deletion

> Export your data from ZeroTwo or permanently delete your account and information

ZeroTwo gives you full control over your data. Export everything you've created or permanently delete your account and all associated data.

## Exporting your data

Export all your ZeroTwo data for backup, migration, or record-keeping:

<Steps>
  <Step title="Navigate to data export">
    Settings → Account → Data & Privacy → Export Data
  </Step>

  <Step title="Select data categories">
    Choose what to export:

    * ✅ All conversations
    * ✅ Memory data
    * ✅ Files and attachments
    * ✅ Account information
    * ✅ Custom instructions
    * ✅ Assistant configurations
  </Step>

  <Step title="Choose format">
    * **JSON**: Machine-readable, complete data
    * **Markdown**: Human-readable conversations
    * **CSV**: Spreadsheet-compatible
  </Step>

  <Step title="Request export">
    Click "Create Export"

    <Info>
      Large exports may take a few minutes to generate. You'll receive an email when ready.
    </Info>
  </Step>

  <Step title="Download">
    <Check>
      Download your data archive (link expires after 7 days)
    </Check>
  </Step>
</Steps>

## What's included in exports

<AccordionGroup>
  <Accordion title="Conversations">
    * All messages and responses
    * Timestamps and metadata
    * Model information
    * Conversation titles and folders
  </Accordion>

  <Accordion title="Memory data">
    * Biographical information
    * Project contexts
    * Preferences and patterns
    * Conversation memories
  </Accordion>

  <Accordion title="Files">
    * Uploaded files and images
    * File metadata
    * Generated content
  </Accordion>

  <Accordion title="Account information">
    * Profile details
    * Settings and preferences
    * Usage statistics
    * Subscription history
  </Accordion>
</AccordionGroup>

## Deleting your account

<Warning>
  **Account deletion is permanent and irreversible:**

  * All conversations permanently deleted
  * All Memory data removed
  * All files and attachments deleted
  * Subscription canceled immediately
  * Username may be released for reuse after 90 days
  * You cannot recover your account after deletion

  **We strongly recommend exporting your data before deletion.**
</Warning>

<Steps>
  <Step title="Export your data (recommended)">
    Create a complete export before proceeding with deletion.
  </Step>

  <Step title="Navigate to account deletion">
    Settings → Account → Delete Account
  </Step>

  <Step title="Review what will be deleted">
    Read the complete list of data that will be permanently removed.
  </Step>

  <Step title="Enter confirmation">
    Type "DELETE MY ACCOUNT" and enter your password.
  </Step>

  <Step title="Confirm deletion">
    Click "Permanently Delete Account"
  </Step>

  <Step title="Account deleted">
    Your account and all data will be permanently deleted within 48 hours.
  </Step>
</Steps>

## Partial data deletion

Delete specific data without closing your account:

**Delete conversations:**

* Settings → Conversations → Select conversations → Delete
* Or delete individual conversations from the sidebar

**Reset Memory:**

* Settings → Memory → Reset Memory
* See [Managing Memory](/memory/manage-reset-export)

**Delete files:**

* Remove uploaded files from specific conversations
* Bulk delete from Settings → Files

## Data retention after deletion

After account deletion:

* **Immediately**: Account access removed
* **Within 48 hours**: All data deleted from active databases
* **Within 30 days**: All backups purged
* **Anonymized analytics**: May be retained (no personally identifiable information)
* **Legal requirements**: Some data may be retained for compliance (e.g., billing records for 7 years)

## Related pages

<CardGroup cols={2}>
  <Card title="Privacy and compliance" icon="shield" href="/privacy/data-and-compliance">
    Data privacy information
  </Card>

  <Card title="Memory management" icon="database" href="/memory/manage-reset-export">
    Manage Memory data
  </Card>

  <Card title="Profile settings" icon="user" href="/account/profile-and-login">
    Account management
  </Card>

  <Card title="Subscriptions" icon="credit-card" href="/account/subscriptions">
    Cancel subscription
  </Card>
</CardGroup>